Shipping Policy

Our Commitment to You

At Fight Gear Shop, we understand that your training equipment needs to perform as hard as you do. That’s why we offer straightforward shipping options and a fighter-friendly return policy for when your gear doesn’t meet your standards.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Note: Delivery times may vary for international orders. We currently ship worldwide except to certain remote areas and parts of Asia.

Accepted Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal for your convenience.

Returns & Exchanges

We accept returns within 15 days of delivery for most items in original condition (unused, unwashed, with tags attached).

Our Return Promise

• 98% of returns processed within 3 business days
• 24-hour response time to return inquiries
• Champion-level customer service throughout the process

Return & Exchange Process

1. Initiate Your Return:
   Email [email protected] with:
   • Your order number
   • Item(s) for return/exchange
   • Reason for return
   • Whether you want a refund or exchange
2. Receive Return Authorization:
   We’ll email you a Return Merchandise Authorization (RMA) number within 24 business hours with instructions.
3. Ship Your Return:
   Package the item securely with original packaging and include the RMA number. Ship to:
   
   Fight Gear Shop Returns
   756 Hemlock Lane
   ANSONVILLE, US 28007
4. Processing:
   Once received, we’ll inspect your item and process within 3 business days.

Refund Timeline & Methods

Refunds are issued to your original payment method:

• Credit/Debit Cards: 3-5 business days after processing
• PayPal: 1-3 business days after processing

Shipping costs are non-refundable unless the return is due to our error.

Exchange Policy

For size exchanges:

• Follow the standard return process
• Clearly state your desired size in the return request
• We’ll ship the new size once the return is received

Exchanges are subject to availability. If your requested size is unavailable, we’ll issue a refund.

Non-Returnable Items

For fighter safety and hygiene, these items cannot be returned:

• Groin guards (all types)
• Compression leggings (worn items)
• Hand wraps (if removed from packaging)
• Any item showing signs of use or missing tags

International Returns

Customers outside the U.S. are responsible for return shipping costs. We recommend using a trackable shipping method.

Train Hard. Fight Smart. Gear Protected.