At Fight Gear Shop, we stand behind our combat-proven gear like a fighter stands behind their training. If your equipment doesn’t meet your fighting standards, we’ll make it right. Please review our return policy below.

1. Our Return Promise

We accept returns within 15 days of delivery for most items in original condition (unused, unwashed, with tags attached). Some protective gear may have different requirements – see section 5 below.

Fight Gear Shop Return Stats:

  • 98% of returns processed within 3 business days
  • 24-hour response time to return inquiries
  • Champion-level customer service throughout the process

2. Return & Exchange Process

Step 1: Initiate Your Return

Email our support team at [email protected] with:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return
  • Whether you want a refund or exchange

Step 2: Receive Return Authorization

We’ll email you a Return Merchandise Authorization (RMA) number within 24 business hours with instructions.

Step 3: Ship Your Return

Package the item securely with original packaging and include the RMA number. Ship to:

Fight Gear Shop Returns
756 Hemlock Lane
ANSONVILLE, US 28007

Step 4: Processing

Once received, we’ll inspect your item and process within 3 business days.

3. Refund Timeline & Methods

Refunds are issued to your original payment method:

  • Credit/Debit Cards: 3-5 business days after processing
  • PayPal: 1-3 business days after processing

Shipping costs are non-refundable unless the return is due to our error.

4. Exchange Policy

For size exchanges:

  1. Follow the standard return process
  2. Clearly state your desired size in the return request
  3. We’ll ship the new size once the return is received

Exchanges are subject to availability. If your requested size is unavailable, we’ll issue a refund.

5. Non-Returnable Items

For fighter safety and hygiene, these items cannot be returned:

  • Groin guards (all types)
  • Compression leggings (worn items)
  • Hand wraps (if removed from packaging)
  • Any item showing signs of use or missing tags

6. Return Request Template

Copy and paste this template into your email to [email protected]:

Subject: Return Request – Order #[Your Order Number] Dear Fight Gear Shop Team, I would like to request a return/exchange for my recent order: Order Number: [Insert] Item(s) for Return: [List items] Reason for Return: [Size issue, defect, etc.] Requested Action: [Refund/Exchange to Size: _____] I confirm the item(s) are in original condition with tags attached. Best regards, [Your Full Name] [Your Email Address] [Your Phone Number (optional)]

7. International Returns

Customers outside the U.S. are responsible for return shipping costs. We recommend using a trackable shipping method.

Need Help With Your Return?

Our support team fights for you! Contact us at [email protected] with any questions.

Train Hard. Fight Smart. Gear Protected.